CXP

Personalization is powerful

Turn your customer data into insightful and personalized marketing strategy to increase customer lifetime value.

The most insightful customer experience platform from Indonesia

Acquisition

Gather users' behavior and trend from multiple sources to onboard them using the best customer data platform to acquire up to millions of customers.

Conversion

Utilize campaigns and journeys to increase customer engagement through multiple channels.

Retention

Retain your customers with integrated data and various analytic features, such as event tracker, insight, and funnel, that drive retention.

Evolve Your Business Process with Excellent Features

Data flexibility

CX is a powerful platform to assist a complete marketing process, from generating insights to providing automated actions based on customer behavior.

Real-time Personalization

Behavioral Campaign

Marketing Automation

Multichannel Campaign

Email Campaign

WhatsApp Campaign

SMS campaign

QR Campaign

Mobile Push Notification

Web Push Notification

Facebook Ads Retargeting

In-app Campaign

Comprehensive analytics

CX transform your useful customer insight to generate a comprehensive analytics for data-driven decision making.

Custom Segmentation based on behavior and audience profile

Predictive Analytics

Built In Dashboard

Custom Dashboard

Campaign Dashboard

Campaign
Scorecard

Custom Analytics

Insight

Funnel

RFM

Flows

Retention

Real-time personalization

CX brings a real-time personalization using a customer data unification from multiple sources and organize them into a complete customer profile.

Multiple source connections

Real-time event tracking

Data processing across multiple formats and types

360 degrees customer view

Success stories behind the business transformation

Take a look at how we work with various businesses and enterprises across industries with our products.

Acquisition

Using a tracker that can gather users' behavior and trend from multiple sources and brands, Feedloop successfully help Paragon to utilize its campaign and journey to increase customer engagement through email.

160%

improvement in user engagement

Acquisition

With Campaign Journey, Feedloop helps BRI onboard 1 million+ of BRI Ceria's users to verify their accounts by uploading their KTP using Push Notification.

Millions+

tracked customers

27 millions+

events / day

Conversion

Feedloop successfully utilizes the Campaign and Journey feature to increase customer engagement through email and assist Paragon's marketing team in maximizing customer engagement.

160%

improvement in user engagement

Conversion

Feedloop uses ML/AI approaches to increase conversion, which categorizes customers into segments to maximize conversion on cross-selling.

26+

integrated channels

Millions+

tracked customers

170 millions+

tracked events

Retention

Feedloop implemented an event tracker into BRI Ceria mobile app to enable Analytics and Customer Engagement that will drive conversion.

24x

conversions improvement

10x

Month over Month usage growth.

Retention

Jasa Raharja uses analytic features with scorecards, insight, and funnel to retain existing customers through integrated data.

Millions+

Tracked users

5+

Tracked sources

Explore the Possibilities

Discover the endless possibilities of delivering exceptional customer experiences with these strengths in CXP.

Choose What Suits Your CX Needs

Compare the available packages, CXP Grow and CXP Enterprise. Choose one that aligns with your unique CX needs.

CXP Grow

Accelerate your business growth with our dynamic Growth Package. this package is designed to optimize your customer data profiling with personalized customer engagement.

Optimal for Small Medium Business

Our Low-Code technology allows you to rapidly evolve your business process.

Allows users to register and subscribe based on the subscription plan.
Playable use case demo based on industry & multiple workspaces
Plug n Play solution comprehensive analysis based on use case
Ease of use features with live tutorials

Try for free

CXP Enterprise

Elevate your customer data management to enterprise-level capabilities with our comprehensive Enterprise. This package offers personalized interactions and gain a better understanding of their customers

Optimal for Small Medium Business

Our Low-Code technology allows you to rapidly evolve your business process.

Customize the CDP to align with your unique business requirements.
Seamlessly integrate with existing systems and leverage APIs to connect with various data sources and marketing tools.
Orchestrate customer journeys across multiple channels, including email, SMS, and more.
Benefit from dedicated support from our experienced team.

Talk to our expert

Workspace

Grow

Enterprise

Built-in Dashboard

Built-in App Activation Dasboard

Built-in User Activity Dashboard

Custom Project Dashboard

Custom Audience Dashboard

Channels

Mobile

Website

Email Campaign - Mailgun

Email Campaign - Mailjet

Coming Soon

Email Campaign - AWS

Coming Soon

Email Campaign - SMTP

Coming Soon

Email Campaign - OLIN

Coming Soon

Calendar - Google Calendar

Push Notification - Firebase

Deep Linking - Firebase

SMS - Twilio

Whatsapp - QisQus

Coming Soon

Whatsapp - Kata.ai

Coming Soon

Retargeting - Facebook Ads

Coming Soon

Web Push Notification - Web Push

Coming Soon

In App - Firebase In App

Coming Soon

Email Campaign

Push Notification

QR Campaign

SMS Campaign

Facebook Audience

In App Campaign

Coming Soon

Web Push Campaign

Coming Soon

Journey

Built In Analysis

Custom Insights Bar Chart

Custom Insights Trend Chart

Custom Insights Table

Custom Insights Stacked Bar

Custom Insights Pie Chart

Custom Scorecard

Custom Funnel

Custom Predictive Analysis RFM

Audience Properties

Event

Data Import

My Audience

Matched with Facebook

Coming Soon

Customer Segmentation

Audience Removal

Catalog

Consent

Unsubscribed

Email Template

Whatsapp Template

Coming Soon

Facebook Ads Template

Coming Soon

Asset

Coming Soon

What our clients say

Feedback from these happy customers helps us in reaching the heights

Public services, like the Employment Service, are heavily affected by technological developments. For me, the problems surrounding public services are issues of accessibility, quality, relevance, and service governance.

In this context, Jabar Migrant Service Center was built together with Feedloop by considering the needs and demands of public services that are prone to change to provide solutions to these problems.