Turn your customer data into insightful and personalized marketing strategy to increase customer lifetime value.
The most insightful customer experience platform from Indonesia
Acquisition
Gather users' behavior and trend from multiple sources to onboard them using the best customer data platform to acquire up to millions of customers.
Conversion
Utilize campaigns and journeys to increase customer engagement through multiple channels.
Retention
Retain your customers with integrated data and various analytic features, such as event tracker, insight, and funnel, that drive retention.
Evolve Your Business Process with Excellent Features
Data flexibility
CX is a powerful platform to assist a complete marketing process, from generating insights to providing automated actions based on customer behavior.
Real-time Personalization
Behavioral Campaign
Marketing Automation
Multichannel Campaign
Email Campaign
WhatsApp Campaign
SMS campaign
QR Campaign
Mobile Push Notification
Web Push Notification
Facebook Ads Retargeting
In-app Campaign
Comprehensive analytics
CX transform your useful customer insight to generate a comprehensive analytics for data-driven decision making.
Custom Segmentation based on behavior and audience profile
Predictive Analytics
Built In Dashboard
Custom Dashboard
Campaign Dashboard
Campaign Scorecard
Custom Analytics
Insight
Funnel
RFM
Flows
Retention
Real-time personalization
CX brings a real-time personalization using a customer data unification from multiple sources and organize them into a complete customer profile.
Multiple source connections
Real-time event tracking
Data processing across multiple formats and types
360 degrees customer view
Success stories behind the business transformation
Take a look at how we work with various businesses and enterprises across industries with our products.
Acquisition
Using a tracker that can gather users' behavior and trend from multiple sources and brands, Feedloop successfully help Paragon to utilize its campaign and journey to increase customer engagement through email.
160%
improvement in user engagement
Acquisition
With Campaign Journey, Feedloop helps BRI onboard 1 million+ of BRI Ceria's users to verify their accounts by uploading their KTP using Push Notification.
Millions+
tracked customers
27 millions+
events / day
Conversion
Feedloop successfully utilizes the Campaign and Journey feature to increase customer engagement through email and assist Paragon's marketing team in maximizing customer engagement.
160%
improvement in user engagement
Conversion
Feedloop uses ML/AI approaches to increase conversion, which categorizes customers into segments to maximize conversion on cross-selling.
26+
integrated channels
Millions+
tracked customers
170 millions+
tracked events
Retention
Feedloop implemented an event tracker into BRI Ceria mobile app to enable Analytics and Customer Engagement that will drive conversion.
24x
conversions improvement
10x
Month over Month usage growth.
Retention
Jasa Raharja uses analytic features with scorecards, insight, and funnel to retain existing customers through integrated data.
Millions+
Tracked users
5+
Tracked sources
Trusted by
Are you ready to scale up your business?
Embrace your business to transform, immerse yourself in the process, and be part of the Loop!
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